1. Information We Collect
When you create an account, verify your identity, interact with games, or redeem prizes, we may collect:
- Account Registration Data: Full legal name, date of birth, residential postal address, email address, phone number, and account username/password credentials.
- Identity Verification Records (KYC): Government-issued photo identification (such as driver's licenses, passports, or national ID cards), utility bills for proof of address, and Social Security Number (SSN/TIN) for mandatory federal Form 1099-MISC tax reporting on eligible prize redemptions.
- Financial & Transaction Data: Details of voluntary purchases of Gold Coin amusement packages (card brand, masked numbers, expiration dates), billing addresses, and verified electronic payout endpoints (ACH bank routing numbers, Skrill accounts).
- Technical & Gameplay Data: Device IP addresses, browser specifications, operating system versions, login timestamps, spin histories, win/loss stats, and referral tracker identifiers.
2. How We Use Your Information
We process personal information under legitimate business foundations, including:
- Administering and operating your social casino player profile and virtual wallets (Gold Coins and Sweeps Coins).
- Validating minimum age limits (18+ or the applicable age of majority) and confirming residence outside restricted US territories (Washington, Idaho, and Nevada).
- Validating Sweeps Coins prize redemption requests in strict adherence to federal Anti-Money Laundering (AML) standards.
- Delivering customer support, resolving disputed gameplay rounds, and notifying winners of promotional sweepstakes.
- Detecting, investigating, and mitigating fraudulent behavior, multi-accounting, software tampering, and bot exploitation.
3. Disclosure & Third-Party Sharing
We never sell your sensitive personal data to unauthorized brokers. We only disclose records to:
- Service Partners: Payment gateways, identity verification providers (e.g., Jumio, Sumsub), customer relationship management (CRM) software, and fraud prevention vendors.
- Regulatory & Legal Authorities: Internal Revenue Service (IRS) and state gaming or consumer protection authorities when legally compelled by subpoena, statute, or court order.
- Corporate Affiliates: Yellow Social Interactive Limited parent entities, subsidiaries, and corporate re-structuring successors under reciprocal confidentiality agreements.
4. Data Security & Encryption
We enforce rigorous procedural, administrative, and technological safety measures. All communications between your device and Pulsz Casino are shielded with bank-grade 256-bit Secure Socket Layer (SSL) encryption. Payment card transactions comply with PCI-DSS Tier 1 standards. Storage drives containing player KYC records are encrypted at rest with multi-factor authentication protocols.
5. Your Rights Under State Privacy Laws (CCPA / CPRA / VCDPA)
Depending on your state of residency (such as California, Virginia, Colorado, or Connecticut), you hold dedicated consumer privacy protections:
- Right to Know & Access: You can request a digital copy of all personal records we maintain concerning your identity.
- Right to Deletion: You may request account deletion and removal of personal information, subject to mandatory statutory tax and sweepstakes retention periods (up to 7 years).
- Right to Correction: You may correct inaccurate or obsolete player profile details.
- Opt-Out of Targeted Ads: You can manage cookie consents and opt out of third-party promotional retargeting at any time.
6. Contacting the Data Protection Officer
If you have any questions or wish to exercise your statutory privacy rights, please reach out directly to our Data Protection Compliance Team at [email protected].